Privacy Policy

Citrine Delight LLC (“Citrine Delight,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal data we collect, use, and share through our website and services.

This Privacy Policy describes how we handle your information and your rights in relation to your personal data. By using our services, you consent to the practices described in this policy.

1. Information We Collect

  • Contact Information: name, email address, phone number, and billing/shipping address when you place an order or sign up for our newsletter.
  • Order and Payment Information: payment details are processed securely by third-party payment processors; we do not store full credit card numbers.
  • Technical Data: IP address, browser type, operating system, and website usage data collected through cookies and analytics tools.
  • Marketing Preferences: information you provide when subscribing to our emails or promotions.

2. How We Use Your Information

  • Process and fulfill your orders, including shipping and payment.
  • Communicate with you regarding orders, updates, promotions, or inquiries.
  • Improve our website, products, and customer experience.
  • Comply with legal obligations or protect our legal rights.

3. Legal Basis for Processing

  • Your consent (e.g., marketing emails).
  • Fulfillment of a contract (e.g., completing your order).
  • Compliance with legal obligations.
  • Legitimate business interests (e.g., improving services).

4. Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Service providers: such as payment processors, shipping carriers, and IT/analytics partners.
  • Legal authorities: when required by law.
  • Business successors: in the case of merger, acquisition, or sale.

5. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by applicable law.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Object to or restrict processing.
  • Withdraw consent at any time (for example, unsubscribe from marketing emails).
  • Lodge a complaint with a data protection authority.

California residents may also exercise their rights under the California Consumer Privacy Act (CCPA/CPRA).

8. Cookies

We use cookies and similar technologies to improve your browsing experience, analyze traffic, and provide personalized offers. You can manage cookie preferences in your browser settings.

9. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the U.S. or other countries.

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those third parties.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Citrine Delight LLC
3692 Silver Oak Pl
Danville, CA 94506
Email: support@citrinedelight.com
Phone: (510) 730-2248